CANCELATION POLICY

DORA QUEEN CRUISES OPERATE RAIN OR SHINE. Cruises will not be canceled due to a potential rain forecast or due to rain.

CAPTAIN CANCELATION: The Captain reserves the right to cancel a cruise at any time, especially in the event of inclement (dangerous) weather or in the event that a less than 20 guests (total) have purchased tickets for one specific cruise. In the event of Captain's Cancelation, you will be notified at the contact information provided on your reservation as soon as the cancelation occurs and guests will receive their choice of refund or a reschedule to a different cruise date.  
 

PUBLIC CRUISE GUEST CANCELATION FOR INDIVIDUALS: In the event that you need to cancel your cruise, you may request a full refund if cancelation takes place 7 days or more prior to the reservation date. Cancelations between 2 and 6 days prior to sailing will have the option to reschedule their cruise. Rescheduled cruises are subject to a $20 Administrative Reschedule fee. If guest chooses to reschedule a higher fare cruise ticket date for a date with a lower fare ticket price, there will be no credit or refund issued.  Cancelations within 48 hours of sailing do not qualify for reschedule or refund. Sold Out cruises will not be refunded without a minimum of 7 days advance cancelation notice.
 

PUBLIC CRUISE GUEST CANCELATION FOR GROUPS: Groups of 10 or more tickets require a minimum of 30 days advance notice of cancelation.

SPECIAL EVENTS- THEMED/HOLIDAY CRUISE CANCELATION: Special Event cruise tickets are Non-Refundable. A Special Event cruise is any Holiday cruise or themed cruise with limited tickets available such as cruises for New Year's Eve, New Year's Day, Valentine's Day, St. Patrick's Day, Easter, Mother's Day, Father's Day, Independence Day Cruises (July 3rd or 4th), Halloween, Thanksgiving, and all Holiday Cruises during the month of December.
 

TRANSFER OR RESALE: Dora Queen Cruise Tickets/Reservations are NOT transferable or and are NOT re-sellable. Transferred or re-sold bookings will not, under any circumstances, be permitted to board the boat. Please review Dora Queen cancelation policies and contact Dora Queen at (352) 533-3380 if you have any reschedule or cancelation needs/questions.

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